This service applies if : - Your computer will not
switch on - Your computer restarts or turns off by itself - You feel
that something is defective, etc. .
This service includes :
- Travelling - Diagnosis of the fault
- Labour charge for troubleshooting hardware, locating faulty parts of
your computer, with accountability for results (1).
- Re-install the system if necessary
Please note
:The price of replacement parts is not included in the package
Deadlines :
Visiting sites within 48 hours upon the first call.
Procedure:
Our technician comes to your place and upon arrival he meets you to identify hardware problems on your computer. He then performs the first diagnostics to determine the cause of failure (defective parts)
He replaces the defective part and reinstalls and / or configure the
operating system if necessary
You then take the computer in hand and you make sure the
problems previously identified, although all have been resolved by our
technician.
.
Price : Rem : The
price of replacement parts is not included in the package.
(1) The performance obligation is void if you
decline the repair after diagnosis by our technician (eg. because you feel
that the price of replacement parts is too high compared to the value of the
PC). In this case, a minimal travelling fee of Rs 500 will be charged.
